by Chad Osmond | Dec 5, 2024 | Business
When someone leaves your business, you might be so wrapped up in the rush of everyday tasks, you forget to delete their login details. It’s easy to overlook. You’ll get around to it later, right? But unused login details could be a ticking time bomb for security... 
by Chad Osmond | Nov 30, 2024 | Business
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of... 
by Chad Osmond | Nov 28, 2024 | Business
How do you feel about the technology you use in your business? A recent study found that 90% of business leaders felt confident that their IT systems today are “best in class”. But how about tomorrow? The same study showed that: Only 39% of business leaders felt... 
by Chad Osmond | Nov 25, 2024 | Business
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a... 
by Chad Osmond | Nov 21, 2024 | Business
Microsoft is warning business owners about a new type of phishing scam (where cyber criminals pose as a trusted source to trick you into giving away login info), which uses popular cloud services like SharePoint and OneDrive. Although these platforms are usually safe,... 
by Chad Osmond | Nov 14, 2024 | Business
Microsoft is once again finding ways to make life easier for your business with Windows 11. If you ever work on your phone as well as your PC, you’re going to love the new “Hand Off” feature that’s being tested right now. The idea is this: Let’s say you’re in a... 
